Archive for November, 2012


November 20, 2012 6 comments

A faculty member brought us her son’s ASUS laptop that refused to boot to Windows without giving any errors of any kind. After exhausting the normal channels of repair, I decided to back up the user’s data and reinstall the operating system. After reinstalling Windows 7, I tried to install ASUS’ Live Update utility. During installation I received an error stating “Sorry, this program only supports ASUS notebook!”. As you can imagine the error is very vague and useless.

Anyways, the point is that if your reinstalling Windows on an ASUS machine and you get an error stating “Sorry, this program only supports ASUS notebook!” or “This program can only be executed on the ASUS computer!” while trying to install or run any ASUS utilities, you need to install the ATK/ACPI driver first.

Link: Asus downloads page.