Home > Windows, Windows 7 > Removing McAfee VirusScan Enterprise 8.x & McAfee Agent

Removing McAfee VirusScan Enterprise 8.x & McAfee Agent

The organization I work for uses McAfee VirusScan Enterprise on all machines. You should always try and use Add/Remove Programs (Windows XP) or Programs & Features (Windows 7) first before attempting the solutions below.

Removing VirusScan Enterprise (VSE) 8.x (Assuming traditional uninstall methods above failed!)

**These actions must be performed by a user with Administrator privileges**

Step 1: frminst

  1. Click Start, Run
  2. Type cmd and press Enter
  3. For 64-bit operating systems, change directory (cd) to C:\Program Files (x86)\McAfee\Common Framework\ or For 32-bit operating systems, change directory (cd) to C:\Program Files\McAfee\Common Framework\
  4. Type frminst.exe /forceuninstall and press Enter

Step 2: msiexec

  1. Click Start, Run.
  2. Type the removal string for your version of VSE, then click OK.

VirusScan Enterprise 8.8
msiexec /x {CE15D1B6-19B6-4D4D-8F43-CF5D2C3356FF} REMOVE=ALL REBOOT=R /q

VirusScan Enterprise 8.7i
msiexec /x {147BCE03-C0F1-4C9F-8157-6A89B6D2D973} REMOVE=ALL REBOOT=R /q

VirusScan Enterprise 8.5i
msiexec.exe /x {35C03C04-3F1F-42C2-A989-A757EE691F65} REMOVE=ALL REBOOT=R /q

VirusScan Enterprise 8.0i
msiexec.exe /x {5DF3D1BB-894E-4DCD-8275-159AC9829B43} REMOVE=ALL REBOOT=R /q

Switches that you can use with msiexec:
/q The quiet switch ensures the removal is done silently – nothing is displayed.
/x This switch will automatically remove an installation.
/i  This switch will communicate via the UI (User Interface) and is used to Repair, Remove, or Modify an installation.
/? This switch provides additional information on all msiexec.exe command switches.

If you were able to uninstall McAfee VirusScan Enterprise (VSE) but not the McAfee Agent because you received an error stating that “McAfee Agent cannot be removed because other products are still using it” or “McAfee Agent cannot be removed while it is in managed mode”, you can follow the steps in Method 2 and when you get to Step 4, instead of /forceuninstall, use /remove=agent

So it would be frminst.exe /remove=agent

Optional Step 3: When I was uninstalling VirusScan Enterprise 8.8, an extra step was involved. It uses another component called Host Intrusion Prevention (HIP). To remove HIP 8.0:

  1. Right-click on the Host Intrusion Prevention (HIP) icon in the taskbar. If you do not see the HIP icon, you may need to restart the machine after completing the first two steps. Then it should appear.
  2. Select disable IPS
  3. Start up an elevated command prompt (Click Start, type cmd, and right click on command prompt and choose Run as Administrator)
  4. Execute: msiexec.exe /x{D2B9C003-A3CD-44A0-9DE5-52FE986C03E5} EPOSPAWNED=True /q /l+*v C:\Windows\Temp\McAfeeLogs\McAfeeHip8_UnInstall.log

This will remove Host Intrusion Prevention. After uninstalling any of the mentioned components, you should restart your computer for all changes to take effect. Be advised that McAfee leaves orphaned files behind in the hard drive and registry. If you want to remove every trace of McAfee, look at the ‘Useful Links’ below and follow the steps for deleting left-over files for the version of VirusScan Enterprise that you removed.

Useful Links:

https://kc.mcafee.com/corporate/index?page=content&id=KB52648 (removing VSE using msexec)
http://www.growse.com/news/comments/want-to-remove-mcafee-virusscan-enterprise-here-s-how/ (backup of article KB52648)
https://community.mcafee.com/thread/30300 (removing mcafee agent)
https://kc.mcafee.com/corporate/index?page=content&id=KB73127 (remove HIP versions 7&8)
https://kc.mcafee.com/corporate/index?page=content&id=KB58597 (deleting left-over files from VirusScan Enterprise 8.0)
https://kc.mcafee.com/corporate/index?page=content&id=KB50602 (deleting left-over files from VirusScan Enterprise 8.5)
https://kc.mcafee.com/corporate/index?page=content&id=KB59996 (deleting left-over files from VirusScan Enterprise 8.7)
https://kc.mcafee.com/corporate/index?page=content&id=KB71179 (deleting left-over files from VirusScan Enterprise 8.8)

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  1. Cedric Mercy
    April 2, 2013 at 3:32 AM

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  2. August 21, 2013 at 1:05 AM

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  3. Anonymous
    January 6, 2014 at 12:04 PM

    WHY ARE MCAFEE SOFTWARE ENGINEERS SO UNDER EDUCATED (STUPID). WHY CAN’T MCAFEE ENGINEERS WRITE SOFTWARE THAT WILL FULLY UNINSTALL THEIR OWN SOFTWARE? WE PUT A MAN ON THE MOON IN THE EARLY 60’S WHY CAN’T MCAFEE GET THEIR SH*T TOGETHER?

  4. February 4, 2014 at 2:39 PM

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    Oh, and btw it was the LATE 60s before a man walked on the moon. But I agree with the other Anonymous that McAfee should come with a valid uninstall.

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